PKR93 Privacy Policy — How We Collect, Use & Protect Your Personal Data

PKR93 (referred to in this Privacy Policy as "pkr93", "we", "us" or "our") operates an online sports betting and gaming platform accessible at pkr93.app. The platform serves Pakistani players across cricket betting, football betting, PSL betting, virtual sports, live casino and card games.

This Privacy Policy explains how pkr93 collects, uses, stores, shares and protects personal data provided by users ("you", "Member") in connection with your use of the pkr93 platform. It applies to all services offered on pkr93, including account registration, deposits, withdrawals, betting activity and communications with the support team.

We have written this policy in plain language because we want every Pakistani member to actually understand it — not just skim past it. If you have a question about anything in this policy, contact the pkr93 support team directly at support@pkr93.app and we will answer you clearly.

This Privacy Policy should be read alongside the Terms and Conditions, which govern your overall use of the pkr93 platform. Both documents together form the binding agreement between you and pkr93.

PKR93 collects only the data that is necessary to provide you with a safe, functional and compliant betting and gaming experience. The categories of personal data we collect include:

Registration & Identity Data

Financial & Transaction Data

Betting & Gaming Activity Data

Technical & Device Data

Communications Data

PKR93 collects your personal data through the following means:

• Direct Submission: Data you provide yourself when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or opt into a promotion on pkr93.
• Automated Collection: Technical data collected automatically when you access the pkr93 platform, including IP address, device information, session data and cookies. This data is collected regardless of whether you are logged in.
• Payment Processors: When you make a deposit or withdrawal via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT or Visa/Mastercard, the relevant payment provider shares transaction confirmation data with pkr93 to verify the transaction.
• KYC Verification Partners: Where identity verification is required, pkr93 may use a licensed third-party KYC provider to verify identity documents. The KYC provider shares a pass/fail result and extracted identity data with pkr93.
• Fraud Prevention Systems: Automated fraud detection tools may cross-reference your registration data with known fraud indicators or duplicate account patterns.

PKR93 uses your personal data for the following specific purposes:

PKR93 processes your personal data under the following legal bases, depending on the purpose:

• Contractual Necessity: Processing required to deliver the services you have signed up for — account management, betting, payment processing and customer support.
• Legal Obligation: Processing required to comply with applicable laws, including anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements and responsible gaming regulations.
• Legitimate Interests: Processing carried out for pkr93's legitimate business interests, including fraud prevention, platform security, service improvement and aggregated analytics — where those interests do not override your privacy rights.
• Consent: Processing for promotional and marketing communications, which you can withdraw at any time by contacting pkr93 support or updating your notification preferences in account settings.

PKR93 does not sell your personal data. We share your data only with the following categories of third parties, strictly to the extent necessary for the stated purpose:

• Payment Service Providers: Easypaisa, JazzCash, NayaPay, SadaPay and card payment processors receive transaction data necessary to process your deposits and withdrawals. These providers are bound by their own regulatory and data protection obligations.
• KYC & Identity Verification Partners: Where identity verification is required, pkr93 shares relevant identity data (name, date of birth, document type) with a licensed third-party KYC provider. The provider returns a verification result; pkr93 retains the result and limited associated data.
• Fraud Prevention Services: Anonymised or pseudonymised device and behaviour data may be shared with fraud detection service providers to protect pkr93 and its members from fraudulent activity.
• Cloud Infrastructure Providers: pkr93 uses secure, reputable cloud hosting providers for platform and database infrastructure. These providers process data solely on pkr93's instructions and under strict contractual data processing agreements.
• Law Enforcement & Regulatory Authorities: PKR93 will disclose personal data to government authorities, law enforcement agencies or financial intelligence units where required to do so by applicable law or a valid legal order. PKR93 will notify you of such disclosure where legally permitted to do so.

PKR93 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

• Active Account Data: Retained for the lifetime of your pkr93 account and for a period of 5 years following permanent account closure, to comply with financial crime prevention and audit obligations.
• Transaction Records: Deposit and withdrawal records are retained for a minimum of 5 years following the transaction date in accordance with anti-money laundering requirements.
• KYC & Identity Documents: Retained for 5 years following account closure or the end of your relationship with pkr93. Original document images are deleted after verification; extracted identity data is retained for the stated period.
• Betting & Game History: Retained for 3 years following the date of the bet or game session, or for the lifetime of the active account if shorter.
• Support Communications: Retained for 2 years following the closure of a support case, or longer where the communication relates to a dispute or legal matter.
• Marketing Preferences: Opt-in records and communication preferences are retained for the duration of your account and for 2 years following opt-out, to demonstrate compliance with consent obligations.

Following expiry of the relevant retention period, pkr93 will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual.

PKR93 takes data security seriously and has implemented the following technical and organisational measures to protect your personal data:

• TLS/HTTPS Encryption: All data transmitted between your device and the pkr93 platform is encrypted using TLS (Transport Layer Security). The padlock icon in your browser's address bar confirms that your session is encrypted.
• Encrypted Data Storage: Personal and financial data stored in pkr93 databases is encrypted at rest using AES-256 encryption. Encryption keys are managed separately from the encrypted data.
• Access Controls: Access to personal data within pkr93's systems is restricted on a need-to-know basis. Staff members can only access the data relevant to their specific role. All internal access is logged and regularly audited.
• Payment Tokenisation: Payment credentials (mobile wallet numbers, card details) are tokenised at the point of processing. Full card numbers and CVV codes are never stored on pkr93 systems.
• Regular Security Testing: PKR93 conducts regular security assessments of its platform infrastructure to identify and address vulnerabilities before they can be exploited.
• Incident Response: In the event of a data breach affecting your personal data, pkr93 will notify affected members within 72 hours of becoming aware of the breach, in accordance with applicable notification obligations, and will take immediate steps to contain and remediate the incident.

While pkr93 implements strong security measures, no online system can guarantee absolute security. You are also responsible for keeping your own login credentials secure — see the Terms and Conditions for account security obligations.

PKR93 uses cookies and similar technologies on the platform. A cookie is a small text file stored on your device when you visit a website. PKR93 uses the following types of cookies:

• Essential Cookies: Required for the platform to function. These include session authentication cookies that keep you logged in during a betting session and security cookies that help detect and prevent fraud. These cannot be disabled without breaking the pkr93 service.
• Functional Cookies: Remember your preferences, such as your preferred language, display settings and responsible gaming configuration. These improve your experience but are not strictly essential.
• Analytics Cookies: Collect anonymised data about how users navigate the pkr93 platform — which pages are visited most, how long sessions last, where users encounter errors. This data is used to improve the platform and is not linked to your individual identity.
• Marketing Cookies (Opt-In Only): If you have consented to promotional communications, pkr93 may use cookies to track which promotions you have seen and interacted with, to avoid showing you the same offer repeatedly.

You can manage cookie preferences through your browser settings. Disabling essential cookies will prevent you from logging in to pkr93. Disabling functional cookies will affect personalisation features. Disabling analytics or marketing cookies will not affect your ability to use the platform.

As a pkr93 member, you have the following rights with respect to your personal data. To exercise any of these rights, contact the pkr93 support team at support@pkr93.app with your request:

PKR93 will acknowledge all data rights requests within 5 working days and will provide a full response within 30 days. Where a request is complex or voluminous, we may extend this period by a further 30 days and will notify you accordingly.

PKR93 is strictly an 18+ platform. We do not knowingly collect or process personal data from individuals under the age of 18. Registration is prohibited for minors and pkr93 uses date of birth verification and, where necessary, identity document checks to enforce this policy.

If pkr93 becomes aware that personal data has been collected from a minor, we will immediately:

• Suspend the account in question.
• Delete all personal data associated with the underage account.
• Refund any deposits made by the minor to the originating payment method where possible.
• Notify a parent or guardian where their contact information is available.

If you believe that a minor has registered on pkr93 using false age information, please report this to support@pkr93.app immediately. PKR93 will investigate all such reports as a matter of priority.

PKR93 reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, applicable law or platform features. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page.
• Display a notification on the pkr93 platform informing members of the update.
• Where the change is significant, send a notification to your registered mobile number or email address.

Continued use of the pkr93 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms.

Contact for Privacy Queries: If you have any question about this Privacy Policy or wish to exercise any of your data rights, please contact the pkr93 Data Team at:

If you are not satisfied with pkr93's response to a privacy query or complaint, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.

This Privacy Policy was last reviewed on 1 January 2025.